Learn how to manage your account and business data
Manage WhatsApp Numbers on BusinessChat platform.Get started with the WhatsApp Numbers page.
Managing workspacesAdd users to more than one workspace. Get started with BusinessChat's workspaces feature!
Conversation access permissions
How to recover your forgotten account password?
How to deactivate a user account?Learn how to deactivate BusinessChat users.
How to assign a billing role to a user?Learn how to assign/remove billing role to/from users
How to change your password?
Opt-out from automatic assignment by enabling Watching Mode
How can I change my profile name?
How consumption above my monthly free conversations limit will be charged?We give you 1,000 conversations per month for free. This article explains how we handle charging above that limit
How can I change my profile picture?
How to change the display language of BusinessChat platform?Learn how to choose the BusinessChat account language.
Business Time ZoneLearn how to set/update your BusinessChat account time zone.
How to change my notifications settings?
How does BusinessChat delivers notifications?
Manage topics to use them in conversationsTopics can be used to mark your customer's conversation by its topic, filtering customers into categories.
Force adding topics to conversations
Adding users to the platformAdd users to manage your work.
BusinessChat Template's usages
Template's usages across BusinessChat platform.
WhatsApp Templates: Marketing usage.Start with WhatsApp marketing message templates.
WhatsApp Templates: Order Status Notification.Get started with order status notification message templates.
WhatsApp Templates: Agent Response usage.Start with WhatsApp agent response message templates.
WhatsApp Templates: closed conversation notification.Get started with closed conversation notification templates.
WhatsApp Templates: Survey usage.Start with WhatsApp survey message templates.
WhatsApp Templates: Cart Abandonment usage.Get started with cart abandonment message templates.
Getting started with WhatsApp templates.Get started with WhatsApp Templates and its usages.
WhatsApp Templates: Post-Purchase upsell usage.Get started with post-purchase message templates.
WhatsApp Templates: Win-back usage.Get started with win-back message templates.
WhatsApp Templates: Welcome Series usage.Get started with welcome series message templates.
Everything you need to manage your teams.
Team assignment limit
How to archive a team?Learn how to archive/unarchive BusinessChat teams.
How to remove members from a team?
How to create a team?Learn how to create teams in BusinessChat platform to manage your business.
Define office hours for your teamsLearn how to set/change teams working hours.
How to add users to teams?
What are teams used for?Learn the benefits of creating teams in your workspace.