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How to archive a team?

Learn how to archive/unarchive BusinessChat teams.

A BusinessChat Admin can archive teams. To achieve this, please follow the following steps.

  1. Click on the profile icon, then press Account settings.

  2. Go to the Teams page, then click on the archive icon beside the team you need to archive.

  3. From the pop-up, click the dropdown to choose which team to assign the conversations to, then click Archive.


⚡Attention

If an Active conversation, Chatbot routing, and Active Campaigns are assigned to the archived team, they will be routed to the new team.


How to unarchive a team?

From the teams tab, select Archived. Click on the unarchive icon beside the team you need to unarchive.

Great🥳! Now you are ready to control your teams.

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