Automation
Learn how to manage automations
31 articles
Automations Management
Manage automations settings
- Getting Started with AutomationsEverything you need to know about outbound automation.
- How to manage my automation?Learn how to manage your automation.
- What is the difference between Zid, Shopify, and Salla coupons?
- How Smart Sending Feature Works?Ensure a better customer experience and prevent message fatigue
- Add Filters to Your AutomationLearn how to use filters in your automations to target the right customers with the most relevant messages based on cart value, products, segments, and more.
- How to manage discount coupons?Enhance Your automations with Discount Coupons
- What to check if my automation stopped working or Paused?
- How to Update Automation Messages on BusinessChatLearn how to create a new WhatsApp template and update it on your automation in BusinessChat.
- Troubleshooting Guide: Why are my Automations Stopped?
- Why Aren't My Active Automations Sending Messages?
- Cart Abandonment AutomationLearn how to setup a cart abandonment automation.
- Understanding Cart Abandonment AutomationLearn how BusinessChat determines triggers, exits, conversions, and completion conditions for cart abandonment automation.
- Target Customers by Cart Stage in ZidYou can now create campaigns and automations based on the customer’s progress in the cart process.
- WhatsApp Templates: Welcome Series usage.Get started with welcome series message templates.
- Understanding the Welcome Series AutomationLearn how BusinessChat determines new contacts, how exit intent works, and the conditions that apply to contacts in the Welcome Series automation.
- Master Guide to Welcome Series Automation
- Post Purchase-Upsell AutomationLearn how to setup a post-purchase upsell automation.
- WhatsApp Templates: Post-Purchase upsell usage.Get started with post-purchase message templates.
- Why Contacts Might Not Enter the Post-Purchase Automation?Learn why a contact who completed an order may not enter the post-purchase automation and how to troubleshoot this issue.
Review Added
Target customers who leave a review on your store.
- Understanding Automation PerformanceLearn how to monitor and optimize your automation statistics.
- Track Automation PerformanceLearn how to monitor and analyze the performance of your automations, including overall results, step-level statistics, and revenue attribution.
- Export Revenue Reports for AutomationsLearn how to export detailed revenue reports from your automations to track orders, contact numbers, order dates, and amounts in USD.