Automation
Learn how to manage automations
27 articles
Automations Management
Manage automations settings
Getting Started with AutomationsEverything you need to know about outbound automation.
How to manage my automation?Learn how to manage your automation.
What is the difference between Zid, Shopify, and Salla coupons?
How Smart Sending Feature Works?Ensure a better customer experience and prevent message fatigue
Add Filters to Your AutomationLearn how to use filters in your automations to target the right customers with the most relevant messages based on cart value, products, segments, and more.
How to manage discount coupons?Enhance Your automations with Discount Coupons
What to check if my automation stopped working or Paused?
Capture and Welcome new contacts AutomationGet started with welcome series automation.
WhatsApp Templates: Welcome Series usage.Get started with welcome series message templates.
Understanding the Welcome Series AutomationLearn how BusinessChat determines new contacts, how exit intent works, and the conditions that apply to contacts in the Welcome Series automation.
Post Purchase-Upsell AutomationLearn how to setup a post-purchase upsell automation.
WhatsApp Templates: Post-Purchase upsell usage.Get started with post-purchase message templates.
Why Contacts Might Not Enter the Post-Purchase Automation?Learn why a contact who completed an order may not enter the post-purchase automation and how to troubleshoot this issue.
Review Added
Target customers who leave a review on your store.
Review Added AutomationGet Started with Review Added Automation
Understanding Automation PerformanceLearn how to monitor and optimize your automation statistics.
Track Automation PerformanceLearn how to monitor and analyze the performance of your automations, including overall results, step-level statistics, and revenue attribution.
Export Revenue Reports for AutomationsLearn how to export detailed revenue reports from your automations to track orders, contact numbers, order dates, and amounts in USD.
Understand Automation StatisticsLearn how to interpret the automation statistics page, including tabs for Started, Exited, Conversion, Completed, and Revenue, to monitor your automation’s performance effectively.