Automation | BusinessChat | Help Center

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Automation

Automation

Learn how to manage automations

24 articles

Getting Started with AutomationsEverything you need to know about outbound automation.

How to manage my automation?Learn how to manage your automation.

How Smart Sending Feature Works?Ensure a better customer experience and prevent message fatigue

Automation Status

What to check if my automation stopped working or Paused?

Automation Reports

Understanding Automation PerformanceLearn how to monitor and optimize your automation statistics.

How Can I track my automation performance?

How to know the details of which contacts converted?

Which Metrics Are Available in the Automation Statistics Page Header?

What is the difference between Zid, Shopify, and Salla coupons?

Cart Abandonment

Cart Abandonment AutomationLearn how to setup a cart abandonment automation.

What are the conditions that apply to contacts in the cart abandonment automation?

Order status Notifications

Order Status NotificationsLearn how to set up your e-commerce order status automation.

WhatsApp Templates: Order Status Notification.Get started with order status notification message templates.

Welcome Series and Popups

Capture and Welcome new contacts AutomationGet started with welcome series automation.

WhatsApp Templates: Welcome Series usage.Get started with welcome series message templates.

The contact is not new, but he has seen the popup?

How does the exit intent work?

What are the conditions that apply to contacts in the Welcome Series automation?

Post Purchase-Upsell AutomationLearn how to setup a post-purchase upsell automation.

WhatsApp Templates: Post-Purchase upsell usage.Get started with post-purchase message templates.

Why did the contact complete the order but not enter the post-purchase automation?

Win-back AutomationGet started with win-back automation.

WhatsApp Templates: Win-back usage.Get started with win-back message templates.

Browse Abandonment

Browse Abandonment AutomationLearn how to set up a browse abandonment automation.