Automation
Learn how to manage automations
31 articles
A General Coupons Guide in the BusinessChat Platform
Automations Management
Manage automations settings
Getting Started with AutomationsEverything you need to know about outbound automation.
How to manage my automation?Learn how to manage your automation.
What is the difference between Zid, Shopify, and Salla coupons?
How Smart Sending Feature Works?Ensure a better customer experience and prevent message fatigue
Add Filters to Your AutomationLearn how to use filters in your automations to target the right customers with the most relevant messages based on cart value, products, segments, and more.
How to manage discount coupons?Enhance Your automations with Discount Coupons
What to check if my automation stopped working or Paused?
How to Update Automation Messages on BusinessChatLearn how to create a new WhatsApp template and update it on your automation in BusinessChat.
Troubleshooting Guide: Why are my Automations Stopped?
Why Aren't My Active Automations Sending Messages?
Cart Abandonment AutomationLearn how to setup a cart abandonment automation.
Understanding Cart Abandonment AutomationLearn how BusinessChat determines triggers, exits, conversions, and completion conditions for cart abandonment automation.
Target Customers by Cart Stage in ZidYou can now create campaigns and automations based on the customer’s progress in the cart process.
WhatsApp Templates: Welcome Series usage.Get started with welcome series message templates.
Understanding the Welcome Series AutomationLearn how BusinessChat determines new contacts, how exit intent works, and the conditions that apply to contacts in the Welcome Series automation.
Master Guide to Welcome Series Automation
Post Purchase-Upsell AutomationLearn how to setup a post-purchase upsell automation.
WhatsApp Templates: Post-Purchase upsell usage.Get started with post-purchase message templates.
Why Contacts Might Not Enter the Post-Purchase Automation?Learn why a contact who completed an order may not enter the post-purchase automation and how to troubleshoot this issue.
Review Added
Target customers who leave a review on your store.
Review Added AutomationGet Started with Review Added Automation
Understanding Automation PerformanceLearn how to monitor and optimize your automation statistics.
Track Automation PerformanceLearn how to monitor and analyze the performance of your automations, including overall results, step-level statistics, and revenue attribution.
Export Revenue Reports for AutomationsLearn how to export detailed revenue reports from your automations to track orders, contact numbers, order dates, and amounts in USD.