The automation conditions and your contact's behaviour are based on these conditions:
Trigger Conditions
The contact clicks the popup button AND
The contact is new and we don't have a record of that contact on BusinessChat platform AND
The contact did not opt out of receiving messages.
Exit Conditions
The contact opted out of the business messages during the automation OR
The contact has started a new cart abandonment automation OR
The contact has created a new order while the automation is running AND The order conversion is not attributed to this campaign.
Conversion Conditions
The contact has created a new order while the automation is running AND The order conversion is attributed to this campaign.
Completed Conditions
The contact has completed the automation to the last step OR
The contact has converted, and the conversion is attributed to this campaign.