Webhook-based automation allows businesses to integrate with BusinessChat from any external system in just a few easy steps. This automation can be used to send invoices to customers via BusinessChat on WhatsApp.
How to Create a Webhook Automation
Go to the automation page and click "New Automation." Select the "Webhook Automation" card.
Trigger Setup
Get the Callback URL
Copy the automation callback URL provided.
Paste this URL into your external system and send sample data to BusinessChat at that URL.
Select the Recipient's Phone Number:
In the JSON data we receive, identify the key, which includes the contact address and phone number. This will be used as the contact's phone number. Click "Save" when done.
Create a Template Message:
Click "Create A Template" to assign your template message to the automation step.
You can use custom fields from the data sent by your system.
After submitting your template, you'll be redirected to the automation edit page. Save your template and publish the automation.
The automation might be pending until your created template is approved. Once approved, it will go live automatically.
How to edit the automation?