BusinessChat

Get started with your BusinessChat account's reports.

BusinessChat Reports.

Get to know how to filter BusinessChat reports.

Filtering your reports

Track the revenues generated by BusinessChat on your ecommerce store and understand how BusinessChat calculate them

Tracking Revenue Generated by BusinessChat

Get to know your WhatsApp monthly consumption.

WhatsApp Consumption Reports

Get to know detailed information about your database.

Contacts Reports

Learn how we calculate and attribute your campaign and automation revenues.

Understanding how revenues are attributed to your marketing activities

A Practical Guide to Tracking General Revenue in BusinessChat

Customer Service Performance Analytics and Reports

Get deeper understanding of the effectiveness of your WhatsApp channel

Reports

Conversations Reports

The Conversation's Topics report

Conversations per status report

Average resolution time report

Get to know your customer's rating of the experience.

Satisfaction report

Bulk Marketing Campaign Reports on BusinessChat

Campaigns Reports

Number of active customers report

Understand your contacts per source report.

Contacts per source report

Check how many new contacts you are adding to your database

New contacts from WhatsApp report

Access your account on the platform ↗️

Find answers and get help from Intercom Support and Community Experts

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