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Reports
Reports

Get deeper understanding of the effectiveness of your WhatsApp channel

15 articles
Filtering your reportsGet to know how to filter BusinessChat reports.
Conversations ReportsTrack your teams performance
WhatsApp Consumption ReportsGet to know your WhatsApp monthly consumption.
Contacts ReportsGet to know detailed information about your database.
BusinessChat Reports.Get started with your BusinessChat account's reports.

Conversations Reports


The Conversation's Topics report
Conversations per status reportTrack your team's performance.
Average resolution time reportTrack your team's response time
Satisfaction reportGet to know your customer's rating of the experience.

Contacts Reports


Number of active customers report
Contacts per source reportUnderstand your contacts per source report.
New contacts from WhatsApp reportCheck how many new contacts you are adding to your database

WhatsApp Consumption Reports


Monthly consumption reportTrack the current month's initiated WhatsApp conversations.
Consumption reportTrack your channel number's initiated conversations.

Campaigns Reports


Campaigns ReportsGet to know the performance of your outbound campaigns
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