Reports | BusinessChat | Help Center

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Reports

Reports

Get deeper understanding of the effectiveness of your WhatsApp channel

16 articles

BusinessChat Reports.Get started with your BusinessChat account's reports.

Filtering your reportsGet to know how to filter BusinessChat reports.

Conversations ReportsTrack your teams performance

WhatsApp Consumption ReportsGet to know your WhatsApp monthly consumption.

Contacts ReportsGet to know detailed information about your database.

Understanding how revenues are attributed to your marketing activitiesLearn how we calculate and attribute your campaign and automation revenues.

Conversations Reports

The Conversation's Topics report

Conversations per status reportTrack your team's performance.

Average resolution time reportTrack your team's response time

Satisfaction reportGet to know your customer's rating of the experience.

Campaigns Reports

Campaigns ReportsGet to know the performance of your outbound campaigns

Contacts Reports

Number of active customers report

Contacts per source reportUnderstand your contacts per source report.

New contacts from WhatsApp reportCheck how many new contacts you are adding to your database

WhatsApp Consumption Reports

Monthly consumption reportTrack the current month's initiated WhatsApp conversations.

Consumption reportTrack your channel number's initiated conversations.