When viewing a report, you can use the filters to get more details about your data.

  • Date Range

To view the Conversations per status report for a date range, click on the calendar icon and select the date range of choice. You can also choose one of the quick filters listed below the calendar.


⚡Attention

Weekly Ranges

In the BusinessChat platform, the first day of the week is Sunday. So, weekly reports are calculated from Sunday to Saturday each week.


  • Filter per team or user

To view the report for one of the users or a team, you can filter the day for that specific user or that team.

  • Group by day, week, or month

to view the reports at different levels of granularity, you can group the results per day, week, or month.

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