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Number of active customers report
Number of active customers report
Updated over a week ago

Know how many active customers contacted you during a specified time?

How are active customers calculated?

An Active Customer is a customer that sends at least one message to the business during the specified period.

For example: if the business has only one customer, and he sends ten messages to the business each day for a month, then:

  • Number of Active Customers in a given day = 1

  • Number of Active customers in a given week = 1

  • Number of Active customers in a given month = 1

How many active customers contacted your business during a period?

This report shows an overview of how many active customers contacted your business.

Please take a look at your Number of Active Customers report here.

Then you can select a date range to view with the dropdown button in the corner:

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