These reports will give a deeper understanding of your contacts database.
The number of Active Customers report
This report shows an overview of how many active customers contacted your business. And when we say active customers, any customer sends at least one message to your business.
💡Tip
You can learn more about the metrics in this article.
The new contacts from WhatsApp report
This report shows how many new contacts have contacted you through WhatsApp.
💡Tip
You can learn more about the metrics in this article.
The contacts per source report
This report shows a breakdown of contacts per source. For example, customers who contacted you on WhatsApp, the customer you uploaded to your account, and the customer we imported from your integrated apps.
💡Tip
You can learn more about the metrics in this Article.