BusinessChat

Get Started with BusinessChat

Discover the WhatsApp Business Platform and learn how it differs from the WhatsApp Business App, its features, benefits, and more.

Understanding the WhatsApp Business Platform

Explore WhatsApp's guidelines on conversation categories, customer communication, phone number tiers, message templates, and pricing

WhatsApp Business Platform Regulations

Learn how to grow your customer database effectively on WhatsApp. From social media integration, utilize paid ads, uploading databases...

Building a Customer Database

This comprehensive guide covers all aspects of the chat inbox, where your employees interact with customers, and performance reports

Inbox: Admin Guide

Learn how to handle conversations, use saved replies, and conduct surveys. Assign conversations, add topics, and close them when finished.

Inbox: User Guide

Discover the E-commerce Chatbot that automatically addresses customer FAQs 24/7 , provides Order Status, and more

WhatsApp E-commerce Chatbot

The BusinessChat Help Center is updated on a regular basis and  contains all the answers to your questions

Help Center

BusinessChat account currency

Understanding BusinessChat Dashboard

BusinessChat Platform Login & Troubleshooting Guide

How to Activate Your WhatsApp Number & Enable Cart Abandonment Automation

Set up a BusinessChat Lite Account

Understanding Prepaid Subscriptions and Business Wallet

All you need to start using BusinessChat platform.

Getting Started

Access your account on the platform ↗️

Find answers and get help from Intercom Support and Community Experts

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