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Getting Started
Getting Started

All you need to start using BusinessChat platform.

17 articles
Get Started with BusinessChatYour ultimate guide to BusinessChat
Understanding the WhatsApp Business PlatformDiscover the WhatsApp Business Platform and learn how it differs from the WhatsApp Business App, its features, benefits, and more.
WhatsApp Business Platform RegulationsExplore WhatsApp's guidelines on conversation categories, customer communication, phone number tiers, message templates, and pricing
Creating WhatsApp Template MessagesLearn how to create WhatsApp template messages on the WhatsApp Business platform, the elements you can include, and the approval process
Building a Customer DatabaseLearn how to grow your customer database effectively on WhatsApp. From social media integration, utilize paid ads, uploading databases...
Welcome Series AutomationLearn how to grab your visitors' attention and incentivize them to make their first purchase
Cart Abandonment AutomationLearn how to set up effective Cart Abandonment Campaigns on the WhatsApp Business platform to increase your store's revenue on Autopilot
Post Purchase Upsell AutomationLearn how to automate upselling to first-time customers and entice them to make a second purchase
Win-back AutomationLearn how to effectively win back former customers and boost sales with exclusive offers and coupons.
WhatsApp Marketing CampaignsLearn how to set up successful marketing campaigns on WhatsApp, offering ten times better results than SMS and E-mail
Order Status NotificationsLearn how to provide real-time order updates with Order Status Notifications for improved customer satisfaction.
Inbox: Admin GuideThis comprehensive guide covers all aspects of the chat inbox, where your employees interact with customers, and performance reports
Inbox: User GuideLearn how to handle conversations, use saved replies, and conduct surveys. Assign conversations, add topics, and close them when finished.
WhatsApp E-commerce ChatbotDiscover the E-commerce Chatbot that automatically addresses customer FAQs 24/7 , provides Order Status, shares catalog products, and more
Help CenterThe BusinessChat Help Center is updated on a regular basis and contains all the answers to your questions
BusinessChat account currencyGet started with BusinessChat currency.
Understanding BusinessChat DashboardBusinessChat dashboard analytics.