BusinessChat

Get Started with BusinessChat

Discover the WhatsApp Business Platform and learn how it differs from the WhatsApp Business App, its features, benefits, and more.

Understanding the WhatsApp Business Platform

Explore WhatsApp's guidelines on conversation categories, customer communication, phone number tiers, message templates, and pricing

WhatsApp Business Platform Regulations

Learn how to grow your customer database effectively on WhatsApp. From social media integration, utilize paid ads, uploading databases...

Building a Customer Database

This comprehensive guide covers all aspects of the chat inbox, where your employees interact with customers, and performance reports

Inbox: Admin Guide

Learn how to handle conversations, use saved replies, and conduct surveys. Assign conversations, add topics, and close them when finished.

Inbox: User Guide

Discover the E-commerce Chatbot that automatically addresses customer FAQs 24/7 , provides Order Status, and more

WhatsApp E-commerce Chatbot

The BusinessChat Help Center is updated on a regular basis and  contains all the answers to your questions

Help Center

BusinessChat account currency

Understanding BusinessChat Dashboard

BusinessChat Platform Login & Troubleshooting Guide

How to Activate Your WhatsApp Number & Enable Cart Abandonment Automation

Set up a BusinessChat Lite Account

Understanding Prepaid Subscriptions and Business Wallet

All you need to start using BusinessChat platform.

Getting Started

Access your account on the platform ↗️

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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