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App Store: WooCommerce App.

Get started with WooCommerce on BusinessChat.

Updated over 2 weeks ago

WooCommerce is a platform for online stores. When you install the WooCommerce app in BusinessChat, you can recover up to 15% of abandoned carts from customers who didn't complete their purchases.

Installing the WooCommerce App:

This guide will walk you through the process of installing and activating the official BusinessChat plugin for your WooCommerce store.

Before you begin, please ensure you meet the following prerequisites.

Prerequisites

Before we install the plugin, let's make sure your store is ready. Just follow these quick checks:

  • You're Starting Fresh: This should be the first time you're connecting this specific store to BusinessChat.

  • You Use WooCommerce: Your website must be built with WordPress and use WooCommerce to run your store.

  • A Quick Website Setting: We need to make sure your store’s links are set up correctly. In your WordPress dashboard, navigate to Settings > Permalinks and select "Post Name".

  • Allow Customers to create Accounts: The app works best when your customers can create an account on your store. Go to WooCommerce > Settings > Accounts & Privacy. Look for and tick these two boxes shown in the image below

How to Install the plugin (Step-by-Step)

Step 1: Download the Plugin file

  • Navigate to the BusinessChat App store page, Open WooCommerce App and click Install. The plugin file will be automatically downloaded to your device.

Step 2: Upload the plugin file to your store

  • Open your web browser (like Chrome or Safari) and go to your website's admin page. It usually looks like this: yourstorename.com/wp-admin

  • Log in with your username and password.

  • On the left-hand menu, click on Plugins > Add New.

  • At the top of the page, click the Upload Plugin button.

  • Click Choose File and select the plugin file you downloaded in Step 1.

  • Click Install Now.

Step 4: Connect your store

  1. After it installs, click the Activate button that appears.

  2. Once it's activated, you should see a friendly new message at the top of your screen that says something like "Connect your store to BusinessChat." Just click the Connect Store button in that message.

Step 5: Give Permission

  • Clicking "Connect Store" will open a new screen from WooCommerce itself. It will look something like this:

  • To finish, simply click the Approve button.

You're All Done!

After you click Approve, the connection is complete!

Here’s how to check it worked:

  1. Go back to the BusinessChat platform website.

  2. Visit the "App Store" page.

  3. You will now see the WooCommerce app listed with a status of "Installed & Connected".


How to Use WooCommerce Inside BusinessChat?

1. Cart Abandonment Automation.

Use the Cart Abandonment automation to recover up to 15% of lost sales.

💡 Tip

Read more about this feature.

2. Welcome series automation.

Activate this automation to warm welcome new visitors and convert their interests into sales.

💡 Tip

Read more about this feature.

3. Marketing Campaigns Attribution.

Track the total orders created on your installed e-commerce platform to keep yourself updated about the revenues from your outbound marketing campaigns.

💡 Tip

Read more about this feature.

How to uninstall WooCommerce?

From the BusinessChat App Store, open your WooCommerce app, then click "Uninstall".

Congrats! Now Let's Get Started with Automation 🎉🤑

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