Skip to main content
All CollectionsInbox
How conversations are sorted?
How conversations are sorted?
Updated over a year ago

Understand how the conversations are sorted in the chat views.

CleanShot_2022-02-22_at_15.52.47_2x.png

Open conversations' sorting

In all chat views, Open conversations are sorted based on the contact's last message. Conversations with recent messages from contacts will be on top.

Closed conversations' sorting

Closed conversations are sorted based on the conversation closed date, newly closed conversations will be on top.

Did this answer your question?