The bulk close conversations allow you to close multiple open conversations in one click. It enhances the ability to manage customer service effectively since you can select conversations simultaneously for a whole team or an individual user from the bulk filters.

From your account account settings, navigate to the "Bulk close conversations" under the inbox settings section.

Filter your bulk action based on your desired period or team/user then click "Close Conversations".

The closing process may take a few minutes; you'll receive a confirmation email once the action is completed.