To activate your AI bot, go to chatbot → AI Support
Then enable the AI support feature.
⚠️ Attention
If you don't see this option, please contact your account manager to activate it for you.
By default, BusinessChat gives 50 free monthly resolutions. Please take a look at our billing article for more information.
Getting started checklist
Once you activate your bot, make sure to check and activate the following features to give your bot superpowers:
Update the Knowledge base with your FAQs
Enable The Order Status Action card
Configure the discount coupon Action card
Set up the handover logic
Personalize your bot