Hi there! Welcome to your AI Bot, powered by the best Arabic-Enabled LLM models. This smart assistant is built specifically for e‑commerce stores, and it integrates out‑of‑the‑box with Salla, Zid, Shopify, and WooCommerce. This means the bot can instantly access your products, orders, and store policies, so it’s ready to assist your customers without any extra setup.
What the AI Bot Can Do
When your customers interact with the bot, they can:
Ask questions about products, orders, shipping, returns, and store policies.
Check order status in real time, including shipping and delivery updates.
Apply discount coupons or learn about ongoing promotions.
Get support in their preferred language, including full Arabic support for MENA region stores.
Seamlessly switch to a human agent when needed, ensuring customers always feel supported.
Main Features
Out-of-the-box e‑commerce integration
Connects instantly with Salla, Zid, Shopify, and WooCommerce to fetch order and product data.
Real-time Order Status
Customers can ask “Where’s my order?” and get instant shipping updates.
Discount Coupon Assistance
Explains current promotions, checks coupon validity, and guides customers through applying discounts.
Arabic Language Optimization
Built to understand and respond naturally in Arabic, making it perfect for MENA region customers.
Human Handover
If a question is complex, the bot smoothly hands over the conversation to a live agent with full context.
Customizable AI Persona & Settings
Adjust the bot’s tone, style, and behavior to match your brand voice.
Multilingual Support
Detects the customer’s language automatically and responds in that language.
Value-Based Billing
You will only pay for conversations that were fully resolved by the AI bot.
Our Technical Advantage
We’ve done the R&D homework to give your business the best AI experience:
Latest and optimized LLM models: Carefully balanced for cost, speed, and quality.
Failover mechanisms: Ensure uninterrupted responses even during model downtime.
Use‑case optimization: Each feature (order status, discount coupons, Q&A) uses the LLM best suited for it.
RAG (Retrieval‑Augmented Generation): Powered by top-tier embedding models for accurate, context‑rich answers.
This combination ensures customers get fast, accurate, and reliable support at scale.
Check our getting started document to activate your bot.