BusinessChat offers seamless integration of WhatsApp channels with e-commerce platforms like Shopify. Your Shopify store should include a consent cookie widget to maintain transparency and data privacy. This widget seeks permission from new website visitors before collecting any data.
What information does BusinessChat collect from visitors?
BusinessChat gathers two types of cookies to enhance its performance and provide better user experiences:
1. Performance & Analytics Cookies:
These cookies collect anonymous data on how visitors use the website. This information helps BusinessChat analyze platform performance and identify areas for improvement, resulting in a better user experience.
2. Marketing Cookies:
Marketing cookies enable BusinessChat to deliver relevant advertising to visitors. By understanding user preferences, BusinessChat tailors marketing campaigns to resonate with visitors' interests and needs.
How does BusinessChat handle visitor data?
BusinessChat prioritizes data privacy and does not collect personal information like names or contact details through cookies. All data collected is treated with utmost confidentiality, and strict security measures prevent unauthorized access or misuse.
How to add a consent cookie to your Shopify store?
You can use the "Shopify Privacy & Compliance" app to add a consent cookie to your Shopify store. This app helps merchants comply with privacy regulations and offers three display options:
1. Cookie consent banner.
2. Cookie preferences pop-up.
3. Data collection opt-out page.
💡 Tip
Refer to this Shopify article for step-by-step instructions on installing the "Shopify Privacy & Compliance" app.
The consent cookie widget is crucial as it aligns with global data protection regulations like GDPR, ensuring that BusinessChat operates ethically and responsibly. With the widget in place, you can build trust with your customers and create a safer and more transparent shopping experience.