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How to create saved replies messages in BusinessChat?

Use the saved replies feature to improve your team's response.

Start building saved replies to save your team time and effort. Saved replies will improve the response time of your teams.


In this article, you'll learn how to:

  • Create saved replies.

  • Delete saved replies.

Now, let's start! 👌

Create saved replies

  1. Click on your Profile icon, then press on Account settings.

  2. Head to Saved Replies from the tabs, then click New saved reply.

  3. Add your title, then enter your message with media if needed. You can also use custom fileds within your reply body.

  4. When you finish editing your quick reply, press Save.

Delete Saved reply

  1. select your quick reply,

  2. press the Delete icon

  3. confirm, by clicking Delete, again fromt he popup.

Congratulations! Now you are ready to build your saved replies 🥳.

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