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Getting Started with Marketing Campaigns
Getting Started with Marketing Campaigns

Send broadcast advertising campaigns to your customers.

Updated over 4 months ago

BusinessChat makes it simple to send official WhatsApp marketing campaigns to your customers. You can reach hundreds of thousands of customers within just 5 minutes.

Key Points to Remember

1. Use Pre-Approved Message Templates.

2. Check Your WhatsApp's Daily Limit.

3. Get Customer Consent.

4. Cost of Conversations.

How to launch a new campaign?

Go to the Campaigns tab and click "New Outbound Campaign." Name your campaign and select the phone number if you have more than one number linked to the platform.

⚡ Attention

You will not be able to launch a new campaign if your account has:

  • WhatsApp payment issue.

  • WhatsApp channel issue.

  • Outstanding invoices.

Target Audience

You can send your campaign to all of your contacts, select a specific group, or upload contacts with dynamic fields.

Daily limit

You can see your daily limit; if you target a group that exceeds your limit, contacts above the limit will not receive your campaign message.

Select Your Message

Select any approved template, attach artwork if the header type is media, and preview the message.

Manage Replies

Decide how your bot should handle customer replies. Customize the bot flow based on the message content (available for templates with quick reply buttons).

Review and Send

Review all the details, send a test message, schedule the campaign, or send it immediately.

You'll receive an email notification once your campaign is executed. After sending, check the campaign's performance on the campaign page. Analyze the results for insights! 🚀

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