Skip to main content
All CollectionsWhatsApp Business App
Getting started with BusinessChat - QR
Getting started with BusinessChat - QR
Updated over 3 months ago

Get ready to supercharge your e-commerce game with our user-friendly WhatsApp marketing solution. Here's a simple guide to help you make the most of it.

Install your free BusinessChat plan and log in to the BusinessChat page. On the first page, scan the QR code to connect your WhatsApp number effortlessly.

Connecting your WhatsApp Business number:

1. Connect the app using the QR code:

- Open the WhatsApp Business app on your mobile phone.

- Go to Settings -> Linked Devices.

- Tap on "Link Device."

- Scan the QR code on the Business Chat app page.

2. Connect the app using your phone number:

  1. Install the app from the Salla, Zid, or Shopify app store.

  2. Grant the necessary permissions to access the platform.

  3. Wait for the app to link with your store’s platform.

  4. Add your country code and phone number.

  5. Copy the code that appears on the screen.

  6. Open WhatsApp Business on your phone.

  7. Tap on Settings (iPhone) or the main menu (Android).

  8. Select "Link Device" and choose "Link via Phone Number."

  9. Paste the code you previously copied in the designated field.

Sending a Test Message

You can verify the app's effectiveness by sending a test message. Follow these steps:

  1. Click on "Send Test Message."

  2. Choose the country code and add the phone number.

  3. Write the message.

  4. Click "Send."

You can confirm the message's delivery by checking the WhatsApp app on your mobile phone.

Abandoned Cart Notifications

Send instant notifications to customers who haven't completed their purchases and convert abandoned carts into actual sales.

You can schedule two messages to remind customers of abandoned carts. The first message will be sent immediately. Then, you can activate the second message for the following day.

Follow these steps:

  1. Activate the abandoned cart campaign.

  2. You can make changes to the message text.

  3. Save the changes.

Note

The cart link will be automatically added to the campaign.

Follow the same steps to activate the second message.

Abandoned Cart Statistics:

Abandoned cart statistics provide information on the following:

  • The number of messages successfully sent.

  • The number of carts recovered, meaning the number of people who returned to complete the purchase after receiving the reminder.

Changing/Disconnecting WhatsApp

To change or disconnect your WhatsApp number:

  1. Open WhatsApp on your mobile phone.

  2. Go to Settings -> Linked Devices.

  3. Tap on your Business Chat device.

  4. Tap on "Log Out."

Refresh the Business Chat page and reconnect using any number.

That's it! BusinessChat is now your trusty sidekick for boosting your e-commerce success. 🚀 Feel free to reach out if you need any assistance. Happy chatting! 😊

Did this answer your question?