If you want to track the revenues generated by BusinessChat on your ecommerce store, understand how BusinessChat calculate these revenues or even manually verify the in details the attributed revenue, Please Watch this video.

This article will talk about the following:

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The dashboard is the first page you see when you enter your BusinessChat account.

You can checkout your store's lifetime revenue, total revenue generated in the last 30 days, and the total number of orders and carts saved.

You can see the revenue generated by all of your automations, with the total number of orders attributed to them and their average order value.

You can see a more detailed revenue report of each automation such as cart abandonment, welcome series, and first purchase.

You'll get to see the revenue generated in the last 30 days, revenue generated prior to the 30 days, lifetime revenue, the status of the automation, and the orders attributed to it in the last 30 days

For the welcome series, you'll get a lifetime pop capture report with a the number of total views and capture rate.

You also get a campaigns revenue report for the last 30 days. followed by the number of total orders, average order value, lifetime revenue, and number of orders attributed to BusinessChat.

From the outbound page, click on your campaign, and you can checkout the revenue it generated for your business.

For a more overall view, you can head to the reports page, campaigns report, and you'll be able to examine revenues generated by all of your launched campaigns, during a specific time, and grouped by day, week, or month.

head to the automations page, choose cart abandonment and click on “view”.

You’ll then find the amount of revenue generated by that specific automated campaigns right from the automation overview.

You can review the revenues generated by other automations using this method.

Once you start a campaign and a customer makes an order in the first 5 days of it being launched, then the revenue generated from that order will be assigned to your ongoing campaign.

If the order is modified or cancelled, this won't be reflected on BusinessChat, and we will keep the revenue attribution reports as is.

To verify BusinessChat attributed revenues, head to the campaign you launched from the outbound page, and click on “export revenues report” at the top right.

Once pressed, a csv file will be downloaded containing the contact numbers of converted customers.

And then do the same for your live automations by going to automations, clicking on “view”, and then pressing on “export revenues report”.

You can then combine both files and compare them with your e-commerce store orders to find those resulting from your BusinessChat campaigns.