When you integrate your BusinessChat account with the Salla eCommerce platform, you can use your Salla store products to send marketing campaigns and automated messages directly to your customers.
Browse Abandonment Automation
In Browse Abandonment, we send a multi-product carousel template message showing the customer’s recently viewed and top-viewed products from your store.
For example, if the customer viewed two products, those products will be included, along with three additional top-viewed products from your store.
💡 Tip
You need at least 5 products in your store to activate Browse Abandonment.
Marketing Campaigns
In Marketing Campaigns, you can send a multi-product carousel template message.
During the template step, you can include 2 to 5 products.
💡 Tip
Select the desired number of products during the template submission step.
How Will the Message Look on WhatsApp?
In the carousel template message, we will include the below product data.
Product image.
Product title.
Product original price.
Product Final price (if discounted).
💡 Tip
The product's final price, including the product tax amount, will always be displayed.
Updating Product Data
Product data syncs automatically every day. Any changes, such as price updates, image modifications, or content edits, will appear in BusinessChat right away.