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WhatsApp Business Widget
WhatsApp Business Widget

Use, Setup, and Benefits for WhatsApp Business

Updated over a week ago

The WhatsApp Widget serves as a convenient tool for online stores, enabling seamless integration of a WhatsApp button directly into their websites. This facilitates a convenient contact point for businesses to engage with customers. Dive into this straightforward guide to grasp its functionality and the benefits it offers.

What is the WhatsApp Widget?

The WhatsApp widget is a tool that lets website visitors start a WhatsApp chat with a business by clicking a button. This feature simplifies customer communication and makes businesses more accessible.

How to Set Up WhatsApp Widget?

To set up the WhatsApp Widget on your BusinessChat account, follow these steps:

  1. Log in to your BusinessChat account and navigate to the WhatsApp Widget list at the top of the page.

  2. Click on the Toggle Option to activate the widget and make it live. You can switch the WhatsApp widget on or off as needed.

  3. Insert your WhatsApp Number to connect it to the widget. You can change this number anytime.

  4. Choose the Button Position: Decide where to place the WhatsApp button on your website (Left or Right).

  5. Optionally, add a Pre-filled Message: Include a message that will be automatically filled in the WhatsApp chat when customers click on the WhatsApp button.

  6. Optionally, add Button Text: Customize the button label for the widget, for example: "Need Help?"

  7. Enable the Include Page URL option if you want to receive the URL of the page from which the customer sent their WhatsApp message.

  8. Once you've configured everything, click Save Changes. The WhatsApp Widget will now be integrated into your ecommerce website.

Benefits of Using the WhatsApp Widget

  • Improved Customer Engagement: Customers can easily contact you, leading to higher engagement and satisfaction.

  • Increased Efficiency: The predefined message and page URL tracking make managing customer inquiries easier.

  • Flexibility and Control: Customize the widget’s position, enable or disable it, and update the WhatsApp number as needed.

  • Better User Experience: A one-click communication option enhances the user experience on your website.

In summary, the BusinessChat WhatsApp widget is a useful addition for improving customer communication. It’s easy to set up and customize, making it a valuable tool for businesses. Enable the WhatsApp widget today to enhance your customer service. 🙂

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