BusinessChat offers seamless WhatsApp channel integration with e-commerce platforms like Shopify. To ensure transparency and protect customer data, your Shopify store should include a cookie consent widget. This widget requests permission from new visitors before collecting any data.
What information does BusinessChat collect from visitors?
BusinessChat uses two types of cookies to enhance performance and provide a better user experience:
Performance & Analytics Cookies:
Collect anonymous data on how visitors interact with your website. This helps analyze platform performance and identify opportunities for improvement.
Marketing Cookies:
Enable BusinessChat to deliver relevant advertising by tailoring campaigns to visitor preferences and interests.
How does BusinessChat handle visitor data?
Privacy First: BusinessChat does not collect personal details such as names or phone numbers via cookies.
Secure & Confidential: All collected data is handled with strict confidentiality and protected by robust security measures to prevent unauthorized access or misuse.
How to add a cookie consent widget to your Shopify store
You can install the Shopify Privacy & Compliance app to add a cookie consent widget to your store. This app ensures compliance with privacy regulations and offers three display options:
Cookie consent banner.
Cookie preferences pop-up.
Data collection opt-out page.
💡 Tip
Check the official Shopify guide for step-by-step instructions on installing and configuring the Shopify Privacy & Compliance app.
Conclusion
Adding a cookie consent widget is crucial to comply with global data protection regulations like GDPR. It ensures that BusinessChat operates ethically, helps you build customer trust, and provides a safer, more transparent shopping experience.