Campaigns
Chat
- Track and understand customers' conversations using Topics
- How conversations are sorted?
- Manually marking the conversation as unread
- Unread conversations indicator
- How I can share a conversation with a colleague?
- Sending messages to locked conversations
Chabot
- Chatbot API Integration
- Give your Chatbot an identity by giving him a name
- Qualification forms message
- Template messages
- What are interactive messages?
- Sample flows that you can include in your chatbot
Contacts
Reports
Admin
- Create and manage WhatsApp templates
- Force adding topics to conversations
- Manage topics to use them in conversations
- How does BusinessChat delivers notifications?
- How to change my notifications settings?
- Business Time Zone