How to change my notifications settings?

Control which notifications you receive on desktop, mobile, and email.

Update your notification settings

Go to Profile → Notifications

Here you can control which channels you want to receive your notification on.  

What are the notification types in BusinessChat?

Activity on my conversations

These notifications are available for all users.

You get these notifications in the following scenarios: 

• New contact message for a conversation assigned to me 
• New Conversations Assigned to me
• Another user change assignment of a conversation assigned to me 
• Another user sends a message to a conversation assigned to me
• Another user adds a note to a conversation assigned to me
• A Contact rated a conversation that is assigned to me

Low conversation rating

These notifications are available for admin and owner only.

if this is enabled, The admin will get a notification when a user gets a low conversation rating.